Privacy Policy

Effective date: October 15, 2025

This Privacy Policy describes how Manila Munchies LLC ("we", "us", or "our") collects, uses, discloses, and protects personal information when you visit or make a purchase from https://manilamun.com (the "Site"). This policy applies to customers and visitors located in the United States.

Information we collect

We collect information to operate the Site, provide services, process payments, deliver orders, and comply with legal obligations.

Information you give us (provided directly)

  • Account & order details: name, email, shipping address, billing address, phone number, order history, and order notes.
  • Payment information: we do not store payment card details on our servers — payments are processed by PayPal (our only payment provider). We receive payment confirmations and limited payment metadata from PayPal to fulfill orders.
  • Customer service communications: messages you send by email, contact form entries, and support conversations.

Information automatically collected

  • Device & usage data: IP address, browser type and settings, operating system, referring URLs, pages visited, and how you interact with the Site (logs and analytics).
  • Cookies and similar technologies: small files stored on your device used to remember preferences and collect analytics. See the "Cookies & tracking" section below.

How we use your information

We use personal information for the following purposes:

  • Process and fulfill orders, communicate order status, and provide customer support.
  • Process payments and prevent fraud (via PayPal and our fraud-detection services).
  • Improve and analyze the Site, product offerings, and customer experience (analytics and testing).
  • Send transactional messages such as order confirmations, shipping notices, and account messages.
  • Respond to legal requests, comply with applicable laws, and protect rights and property.

Sharing & disclosure of information

We share personal information only as described below or with your consent.

  • Service providers: third-party providers who perform services on our behalf (order fulfillment, payment processing, shipping carriers, email, analytics). These providers are contractually required to protect your data.
  • Payment processor: PayPal processes payments and retains payment details according to its privacy practices. We receive confirmations and limited transaction metadata from PayPal needed to fulfill orders.
  • Shipping carriers: USPS and UPS receive name, address, and phone for order fulfillment and tracking; carriers may retain tracking data per their policies.
  • Legal and safety: when required by law, to respond to legal process, or to protect rights, we may disclose personal information to comply with legal obligations.
  • Business transfers: if we sell or reorganize the business, personal information may be transferred as part of that transaction, subject to confidentiality protections.

Cookies & tracking

We and our partners use cookies, pixel tags, and similar technologies to provide, secure, and analyze the Site and to serve relevant marketing. Cookies help remember your preferences and assist with site security and performance.

  • Essential cookies: required for site operation (e.g., shopping cart).
  • Analytics cookies: collect statistics about usage and performance (e.g., Google Analytics).
  • Advertising & remarketing: we may use services that support remarketing. You can opt out of some third-party tracking via your browser or vendor opt-out pages (for example, Google's Ads Settings and Google Analytics opt-out browser add-on).

To manage cookies, use your browser settings. Blocking cookies may limit certain Site functions.

Third-party services & links

Our Site may contain links to third-party websites, including carrier tracking pages and third-party payment pages (PayPal). We are not responsible for third-party privacy practices. Review the privacy policies of any linked services before providing personal information.

Data retention

We retain personal information as long as necessary to provide services, fulfill legal obligations, and resolve disputes. Order records and transaction data are retained for a period consistent with accounting, tax, and legal requirements.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security. If we become aware of a data breach affecting your personal data, we will notify you and regulators consistent with applicable law.

International transfers

Although our business serves customers in the U.S., some of our service providers may operate outside the United States. When personal information is transferred internationally, we use contractual protections and other safeguards required by law.

Children

The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, contact us and we will delete it.

Your rights & choices

Depending on applicable law, you may have rights regarding your personal information, including:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Request export or portability of your data.
  • Object to or restrict certain processing (where applicable).

To exercise these rights, contact us at service@manilamun.com. We may ask for identity verification before fulfilling requests. We will respond within the timeframes required by law.

California residents

California consumers may have additional privacy rights under the California Consumer Privacy Act (CCPA), such as the right to know, delete, and opt out of the sale of personal information. We do not sell personal information as defined by the CCPA. For CCPA requests, contact service@manilamun.com and include "CCPA Request" in the subject line.

Cookies & advertising opt-out resources

Below are common vendor opt-out tools and pages you may use to control ad personalization and analytics tracking:

Payments & taxes (clarity required by marketplaces)

We accept payment through PayPal only. All transactions are processed in U.S. Dollars (USD). Prices shown on the Site exclude tax and we do not collect sales tax on orders at this time. For payment disputes or questions, contact PayPal and then contact us at service@manilamun.com.

Google Merchant Center transparency

To support Google Merchant Center and other shopping platforms, we provide clear contact details, shipping, return, and payment policies to help customers and platforms understand how we handle orders and personal data. Google may process or display some of the information you provide (order info, shipping, product data) as part of merchant listings and ads.

Changes to this Privacy Policy

We may update this policy when practices change or to comply with legal requirements. When we make changes, we will update the "Effective date" at the top of the page. Significant changes will be communicated via the Site or email where appropriate.

How to contact us

If you have questions, complaints, or requests about this Privacy Policy or our privacy practices, contact:

Manila Munchies LLC
13800 E. Mississippi Ave, Aurora, CO 80012
Phone: +1 207-881-8298
Email: service@manilamun.com

Last updated: October 15, 2025